Repairs We stand behind our products and ensure we use durable, sustainable materials to allow you to enjoy your pieces. If you require a repair to one of your InspiredbyKat pieces, please email us at firstname.lastname@example.org. Because we know things happen sometimes, we provide one repair service, free of charge, within one year of purchase.
Restringing We personally know how attach one can become to their mala and that they symbolize the intentions we have set for ourselves. Is important to know that when your mala breaks it means a lot more…the history of mala beads tell us that if your mala breaks it represents breakthrough or karma breaking. As hard as it may be to part with your mala when it breaks, it is a positive sign of progression. It may be time for a new connection!
However, because we know the journey that goes along being a mala owner, we are happy to offer one free restringing within one year of purchase. A minimal restringing cost will apply to any mala after one year of purchase. Simply send us an email at email@example.com